Privacy Policy

Effective Date: July 16, 2026 Website: https://truxculture.com

Trux Culture (“Company,” “we,” “us,” or “our”) provides truck dispatching and freight coordination services to owner-operators and trucking companies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dispatching services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Personal Information You Provide:

• Name, email address, phone number, and mailing address
• Company name, MC/DOT numbers, and business licensing information
• Driver information, including CDL details, insurance certificates, and equipment specifications
• Banking or payment information for invoicing and settlements
• Load history, rate confirmations, and communication records

Information Collected Automatically:

• IP address, browser type, device information, and operating system
• Pages visited, time spent on the site, and referring/exit pages
• Cookies and similar tracking technologies (see Section 6)

Information from Third Parties:

• Load board data, broker information, and factoring company details
• Information from freight matching platforms or industry partners we work with on your behalf

2. How We Use Your Information

We use the information we collect to:

• Provide dispatching services, including finding and negotiating loads
• Communicate with you regarding available loads, rate confirmations, and scheduling
• Process payments, invoices, and settlement statements
• Verify carrier authority, insurance, and compliance requirements
• Improve our website, services, and customer support
• Send updates, newsletters, or promotional materials (with the option to opt out)
• Comply with legal, regulatory, and safety obligations (e.g., FMCSA requirements)

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Brokers and shippers to secure and confirm loads on your behalf
• Factoring companies if you use factoring services through us
• Insurance providers to verify or process coverage
• Service providers who assist with website hosting, payment processing, and communications
• Regulatory authorities when required by law or to maintain compliance with transportation regulations
• Business transfers in the event of a merger, acquisition, or sale of assets

We require third parties who receive your information to handle it in accordance with applicable privacy laws.

4. Data Retention

We retain your personal and business information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Load records and financial documentation may be retained longer to comply with federal transportation and tax recordkeeping requirements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and remember preferences. You can control cookie settings through your browser, though disabling cookies may affect certain website functionality.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Withdraw consent for marketing communications at any time
• Request a copy of the information we hold about you

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites, such as load boards or partner platforms. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are intended for business use by adults in the trucking industry. We do not knowingly collect information from individuals under the age of 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Trux Culture Website: https://truxculture.com Email: [info@truxculture.com] Phone: [+1 (945) 212-1479]